_____ 12 Month Comfort Advantage – Mattress
Warehouse has proudly offered a great nights rest since
1971. In the unlikely event you are not comfortable with
your new sleep set, you may exchange it once during the
first 12 months. Because of sanitation reasons, we can only
make this offer to customers who have
purchased a mattress protector from Mattress Warehouse at
the same time you purchase your new mattress set. If you are
not 100% satisfied after 1 month, you
may return to the store where the bed was purchased and
select a mattress of equal or greater value. If you choose a
mattress of greater value, you pay the
difference. There is a limit of one exchange per customer. A
processing and return fee of 15% will be assessed on all
exchanges. Standard transportation charges
are not included (local delivery starts at $69.99).
Since it takes time to adjust to your new mattress, we
encourage you to sleep on it for a minimum of 1 month. DO
NOT remove the law tags. All returning items
must be stain free and bed bug free for exchange. All
manufacturers and Mattress Warehouse recommend using a
mattress protector (not a basic mattress pad, but
instead use a water proof, dust mite resistant protector
cover). See a Sleep Professional for details on how to
protect your investment. ALL Floor models, clearance
merchandise, special orders, odd sizes, adjustable bases,
pillows, sheets, mattress protectors, and all other
accessory items are exempt from this offer. ALL
Stained, soiled, improperly supported sleep sets or bedding
missing the “LAW TAG” are exempt from this offer. Sorry No
Refunds.
_____ 12 Month Comfort
Advantage Refusal-I understand without the
purchase of the mattress protector from Mattress Warehouse
at the same time I purchase
my new mattress set that I forfeit my 12 Month Comfort
Advantage.
_____ Lowest Price
Advantage – At Mattress Warehouse we will
beat any Local Stocking Dealer’s advertised price on a
comparable sleep set, with the same
services or it’s FREE! If you find a lower advertised price
for a comparable sleep set within 90 days of your date of
purchase, offering comparable gifts and services,
simply bring in the advertisement and we will send you a
check for the difference within 3 weeks or we will give you
the sleep set FREE. Our low price guarantee
does not apply to clearance, floor models, vendor
rollbacks/rebates, special purchases, promotional items,
door busters or discontinued merchandise. Merchandise
offered for sale on auction sites (i.e. EBay, Craig’s List,
etc.) are excluded.
_____ Fast Delivery
Advantage – Our name says it all. We have
the largest stocking warehouse in all of Birmingham. You can
also pick up in stock merchandise
from our warehouse on the day of purchase before closing
time. Our delivery service will set up the new sleep set and
haul off your old set (one haul off per sleep set
purchased) at no additional charge to you. Please be
prepared for delivery by removing all breakables from the
delivery pathway. Please fully inspect all
merchandise before signing for the new merchandise. In the
unlikely event damage occurs to your products, property,
home or business during the course of a
delivery, it must be documented on the manifest before the
drivers leave the property and reported to your store of
purchase within 24 hours. Delivery time stops are
not offered upon purchase. The Delivery Service will call to
schedule a 2 hour delivery window and confirm that someone
will be home during the said time.
Someone 18 years or older must be home to accept and sign
for delivered merchandise. Failure to be home for a
confirmed delivery will result in a re-delivery
charge. If you have not received delivery confirmation by
9:00 a.m., you must call the Distribution Center
(205-664-0629). The delivery service is not able to haul
off or move water beds, furniture, and/or contaminated
pieces. They cannot haul off your old set to another
resident or another address.
_____ Extended Warranty
Advantage – Mattress Warehouse offers an
additional 5 years of warranty coverage to the existing
non-prorated portion of Serta Perfect
Sleepers and Simmons Beautyrests. This extended
manufacturer’s warranty is FREE of charge to you. The set
must be purchased to receive the warranty
extension. Your warranty card attached to the side of your
new sleep set will give you all warranty guidelines. Please
read all the mattress policies for what is
covered and not covered under warranty. You must present and
retain this receipt, law tags attached to the merchandise,
and warranty card to exercise the
extended warranty. ALL Floor models, clearance merchandise,
odd sizes, sets purchased under $699.99, adjustable bases,
and all accessory items do not qualify
for the extended warranty offer. ALL Stained/soiled,
improperly supported sleep sets or bedding missing the “LAW
TAG” are exempt from this offer. Guarantee is
limited to customers within Mattress Warehouse delivery
areas.
Mattress Warehouse Advantages

